On Track Tours bus at the Pinnacles, WA

General information for all tours

FARES	The stated fare for each tour includes all coach travel, accommodation, national park entry fees, most meals and some side excursions - such as boat trips, museum entry fees - as nominated in the tour itinerary. On camping tours, all equipment is supplied (tents, stretcher beds, mattresses) except sleeping bags. All prices are based on twin-share accommodation. Single supplements are available on most tours. A single tent can be booked for an extra $50 per tour. Prices are quoted in Australian dollars and include GST (Goods and Services Tax). Discounted fares: Seniors, Pensioners or Concession cardholders are entitled to a discount for most tours. Card numbers must be given when booking. A child of school age (attending a primary or secondary school) is entitled to a discount of 25% off the adult fare except where the tour includes a motel component where the discount is 10% off the adult fare. A group of 10 or more people booking the same tour is eligible for a discount of 10%.
BOOKINGS AND PAYMENTS	Bookings can be made by completing and delivering the booking form that can be downloaded from this site [Booking form] or by contacting us by phone, fax, email or personally [Contacting us]. A deposit of $100.00 per person is required when booking. The full fare is payable one month prior to departure. Bookings within one month of departure require full fare. We accept payments by cash, bank cheque, personal cheque or money order.
CANCELLATION POLICY	If a passenger wishes to cancel their booking for any tour other than one day tours, the fare will only be refunded accordingly: a. 28 days or more prior to the designated departure date     100% b. 27 to 10 days prior to the designated departure date 90% c. 9 to 1 days prior to the designated departure date 80% d. Day of departure or during the tour 0% Passengers wishing to cancel bookings for a one day tour will only receive a refund if the cancellation occurs 2 days prior to the designated departure date. See Conditions of Acceptance at the end of this section.
TRAVEL INSURANCE	We advise you to obtain travel insurance to cover cancellation and illness or loss of luggage whilst on tour. Consult your travel agent, your medical insurance company, or other insurer for an appropriate travel insurance policy.
YOUR AGE AND HEALTH	We have no age limits for our tours. We do, however, trust your good sense and suggest that you check with your doctor if you are elderly or have recently had a serious illness. Some of our tours go to very remote locations and, although I take a satellite phone and emergency services are not far away, it is better to be 'safe than sorry'. You may also consider having a flu injection before we leave, particularly on winter tours. You may be more vulnerable to seasonal infections, like colds and flu, because of the variety of temperatures encountered on the tours and the fact that you travel in close confinement with other people. (see Travel Insurance above.)
THE BUS	The bus is fully air-conditioned, has elevated cloth seats, tinted windows and curtains, foot rests and iced water on tap. There is also an entertainment centre for music and movies (on long tours). The bus has limited space for hand luggage although the trailer, which is hitched to the bus, can take a reasonable amount of luggage. (see What to Take.) Liquids, such as water or soft drinks, may be taken on the bus as long as they are in screw-topped or other lidded containers (to prevent spillage). Food cannot be consumed on the bus. Bus at Bluff Knoll, Stirling Ranges [ Full photo ]
SMOKING	Smoking is not permitted in the coach, rooms of any accommodation or tents. Regular stops along the route for morning tea, toilet breaks, etc, will provide an opportunity to smoke.
DEPARTURE POINTS FROM PERTH	All tours depart from and return to the Westrail Centre Interstate Rail Terminal East Perth. Passengers may also depart from our Rockingham depot, Rockingham City, or South Street Park and Ride at Murdoch, by arrangement.
WHAT TO BRING	The dress code on all tours is strictly casual but varies between tours depending on the climate. Temperatures in winter, south of the Tropic of Capricorn, can get very chilly at night and variable during the day. Warm clothing is strongly recommended for nights with several layers of clothes during the day. The climate north of the Tropic of Capricorn is tropical and can be very hot. Light loose clothing of natural fibres (cotton, linen) is recommended. The temperatures in summer inland and south of the Tropic of Capricorn can be very hot so suitable cool and comfortable clothing is required. Strong comfortable walking shoes are essential. You might like to pack a tracksuit and bathers (swimsuit) as well as a pair of thongs. If the tour involves camping, a torch and a sleeping bag will be necessary and, if it is a winter tour, an additional rug. Luggage should be kept to a minimum with just one medium-size suitcase recommended.
MEALS, MORNING TEAS, PRE-DINNER DRINKS	We provide tasty and nutritious meals to satisfy the hungriest of passengers. An example of one day's meals on the track is as follows: Breakfast A selection of cereals, toast, tea or coffee. (On some motel tours, a cooked breakfast may be provided) Morning tea Biscuits or cake, tea or coffee Lunch Cold meats, crisp fresh salads, fresh bread with various spreads, cake, tea or coffee. Evening meal   Soup, barbeque or stir-fry or casserole-type dish, vegetables, dessert, tea or coffee. You are asked to share in the washing up after meals :-) Pre-dinner drinks and other refreshments One of the most pleasant times of the tour, after a day's travel and after we have settled in, is when we serve simple pre-dinner savouries and provide the opportunity for you to relax, have a drink and chat with fellow passengers while we prepare the evening meal.
CAMPING ACCOMMODATION	I aim to make your camping experience as comfortable as possible. You will not be asked to erect your own tent. Instead you will be invited to join a group (according to your ability and agility) to do one task to help set up the entire camp. This may be to hammer pegs for the tents, bring out the chairs, allocate the stretchers, gather firewood or help with preparing the evening meal. The whole exercise takes about 30 minutes. (One tour group were able to set up the entire camp in 15 minutes). Tents and Camping equipment The tents provided accommodate two people. They are 180 cm high and 270 cm square at the base. They are fully floored, and very simple to erect; 4 pegs, a pole in the middle and the tent is up. There is ample ventilation with windows and two doors for each tent. Sleeping is on foam mattresses on stretcher beds that we provide (but bring your own sleeping bag). There is a folding chair for each passenger. We also provide electric floodlighting of the camp area. Camping in Caravan Parks Most of our camping will be in caravan-parks that are of a good standard and provide hot showers and laundry facilities. At many of the parks we are able to have a campfire - essential for pre and post-dinner drinks and chats. Camping in the Bush Camping in the bush allows us to go to remote areas off the beaten track. There is nothing to equal the experience of bush camping. To watch the flames and embers of the campfire, be woken in the morning to the sounds of bird life and be part of the community spirit of camp life are encounters rarely repeated. We carry plenty of water for you to have a thorough wash.
MOTEL AND CABIN ACCOMODATION	Motel Accommodation Motels are of a high standard - 3 star or better. Generally, evening meals and cooked breakfasts are provided when we stay in motels. Sometimes it may be necessary to use two different motels. Cabin Accommodation Cabin accommodation can be varied, ranging from a single room with an en-suite, two or three bedroom houses with a shared toilet, bathroom and living area to underground accommodation with two bunked beds. Our policy is to allocate couples a twin room. Singles may have to multiple share depending on the number of beds in each room. If a room has a bunk bed the upper bunk is not allocated. However, there are some nights when we are unable to fully adhere to this policy. Linen is generally supplied unless advised otherwise. Any special accommodation details will be mentioned in the itinerary for each tour.
CONDITIONS OF ACCEPTANCE	All Tickets and Vouchers are issued and all travel and accommodation arrangements are made but the Firm upon express condition that it shall not be liable for any injury, damage, loss, delay or inconvenience either by reason of any defect in any vehicle or building or through the acts or defaults whether negligent or otherwise, of the Firm or its servants or any company, firm or person engaged in providing transport, refreshment, accommodation or other facility or services in connection with the Tour, nor shall the Firm be liable for any damage, losses or sickness, quarantine, weather, war, strikes, riots or any other cause whatsoever. 1.a. Notwithstanding the provisions of condition 1 the Firm will accept liability for personal injury, loss and damage arising under the Motor Vehicle (Third Party Insurance) Act 1943-1975 in respect of which the Firm is adequately covered by Insurance but not otherwise. The Firm shall not be deemed to be the agent of the passenger. The Firm reserves the right without previous notice to the passenger to cancel or withdraw any tour and in such event the full sum paid by the passenger shall be returned to him/her and upon tendering the same all liability of the Firm to the passenger shall cease. The Firm, in its absolute discretion, reserves the right to modify any tour or holiday itinerary, route, timetable, excursion or accommodation and shall not be liable to the passenger for loss, damage, or inconvenience resulting therefrom. All luggage, baggage, goods and personal articles are at all times and in all circumstances at the passenger's risk. The Firm, its employees or agents may at any time during a tour request a passenger to withdraw from the Tour if in the opinion of the Firm, its employee or agent the passenger is guilty of misconduct and upon the request being made the passenger shall immediately withdraw from the Tour. No agent, servant or representative of the Firm has any right to alter or vary or waive any of these conditions. Nor is any such person authorised to undertake any liability whatsoever on behalf of the Firm unless such be in writing and signed by a member of the Firm.

[Contents] [Home page banner]